Car Hire FAQs
What do I need to hire a car with Enterprise?
The essential items you will need to bring to an Enterprise Rent-A-Car branch when hiring a vehicle are:
- a valid drivers licence
- valid ID
- a credit or debit card.
You will also need to prove you are over 25 years of age, and there may be additional documentation required for international drivers.
Can I hire a car with a debit card?
We accept all major debit cards except for Maestro, Electron, Solo and pre-paid cards. To hire our 4x4s and premium vehicles, we require a credit card. All cards MUST have the main driver's name on it.
How much does it cost to rent a car?
Our prices may vary because car hire prices are based on various factors such as, vehicle size, seasonality, length of rental, vehicle make, availability and location. Customers are advised to start the booking process to determine the exact price.
Can I modify, extend, or cancel my reservation?
You can modify or cancel your reservation via our website or mobile app. If you prepaid your booking and you cancel 3 days or more before your specified pick up time you will receive a full refund of the total amount. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 0800 800 227 to extend your reservation.
Covid FAQs
Find answers to all your Covid-related FAQs here
For additional questions, please visit our main car rental FAQs page.
Location Details
Services
Renting a Car at Durham
Local Car and Van Hire in Durham
The city of Durham is on the River Wear in the North East of England. Durham is a historical city, with a Norman castle and a cathedral dating back to 1093AD, both UNESCO World Heritage Sites. The cathedral is the final resting place of the 11th-century saint, Cuthbert. It is also where the remains of the Venerable Bede lie in repose. The marketplace and adjacent streets provide plenty to interest the avid shopper and there are over 630 listed buildings, including Elvet Bridge, St Giles Church, Gilesgate, and the Chorister School. Durham is a university city and boating is popular both among student rowers and the general public, who regularly hire the pleasure boats available. A regatta takes place in the town each year. Durham is ideally placed for touring; it is 18 miles south of Newcastle and close to the North Yorkshire Moors, Yorkshire Dales and Northumberland National Park. Enterprise Rent-A-Car is situated just over a mile from the city centre, on Darlington Road at Neville’s Cross. The distance is easily walkable; alternatively, take a bus from the station (Enterprise is on a busy route) or take advantage of Enterprise’s offer of a pick-up service.
Cheap Van and Car Rental in Durham
Enterprise’s best deals are to be found online; they are difficult to beat. There is a wide range of cars and vans available for hire, for periods ranging from one day to much longer. Enterprise takes customer service seriously and from the first contact will go out of their way to put together a great package for you. To be certain of getting the vehicle of your choice, book as early as you can – this will also help you to save money.
Durham Van Hire
Whether you are a homeowner who needs to take junk to the local tip, a local small business who needs to hire because your own vehicle is off the road, or you are a new business owner and it’s early days to be buying your own vehicle, Enterprise has just the van for you. From a small, economical, commercial runabout to sturdy Ford Transits, you are guaranteed to find something to suit you. Learn more about Enterprise van hire.
A Wide Range of Vehicles to Hire
Whether for solo driving, a couple’s weekend away or a group excursion, Enterprise has cars for every purpose. If your car is off the road, making it difficult for you to juggle the school run and your job, car hire may be just the solution you are looking for, so check out the cars for hire here. If you are planning a trip into the country and driving a 4x4 has always been something you fancied doing, Enterprise can accommodate you. Enterprise even hire out a 9-seat minibus, so you can ensure your local team never miss an away match again.
Driving Information in Durham
Durham lies on the A1(M), which passes to the east and is the main route into the city for those not coming from the west. Newcastle Airport and Durham Tees Valley Airport are both about 25 miles away. Public transport is plentiful and managed by Durham District Council. There is a park and ride service from three sites outside the city, operating every 10 minutes between 7.00am and 7.00pm, Monday to Saturday. There are four privately operated multi-storey car parks in the city and a number of smaller, council operated facilities.