Car Hire FAQs
What do I need to hire a car with Enterprise?
The essential items you will need to bring to an Enterprise Rent-A-Car branch when hiring a vehicle are:
- a valid drivers licence
- valid ID
- a credit or debit card.
You will also need to prove you are over 25 years of age, and there may be additional documentation required for international drivers.
Can I hire a car with a debit card?
We accept all major debit cards except for Maestro, Electron, Solo and pre-paid cards. To hire our 4x4s and premium vehicles, we require a credit card. All cards MUST have the main driver's name on it.
How much does it cost to rent a car?
Our prices may vary because car hire prices are based on various factors such as, vehicle size, seasonality, length of rental, vehicle make, availability and location. Customers are advised to start the booking process to determine the exact price.
Can I modify, extend, or cancel my reservation?
You can modify or cancel your reservation via our website or mobile app. If you prepaid your booking and you cancel 3 days or more before your specified pick up time you will receive a full refund of the total amount. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 0800 800 227 to extend your reservation.
Covid FAQs
Find answers to all your Covid-related FAQs here
For additional questions, please visit our main car rental FAQs page.
Location Details
Services
Renting a Car at London Heathrow Airport (LHR)
Local Car Hire at Heathrow Airport
Situated near Hounslow, London Heathrow Airport is the focus for a busy schedule of worldwide business flights and connections to domestic routes.
The Enterprise Rent-A-Car counter is located in the arrivals hall of the main terminal building, while the vehicle car park is on the Northern Perimeter Road. Convenient for business appointments and tourist attractions in central London, road access to Heathrow is via the A4 Bath Road. Excellent links to the M4 and M25 enable straightforward journey planning to the south and west of England, Home Counties and other London airports, including Gatwick and Stansted.
Nearby attractions include Windsor Castle and Eton College. Alternatively, there is always something going on in London's West End; this famous part of the capital boasts a diverse choice of culture, entertainment, restaurants and shopping. See busy Oxford Street, characteristic red double-decker buses and famous sights such as the London Eye, River Thames, Buckingham Palace and Big Ben.
Cheap Car Hire at Heathrow Airport
With Enterprise, drivers will find competitive deals on vehicle hire, with extra savings for online pre-paid car hire. By booking and paying in advance you'll pay 10% less and you can still cancel up to 3 days for your car hire dates. The easy-to-use, self-service booking system displays current availability, top hire deals and advance booking discounts.
At London Heathrow, Enterprise offers customers a streamlined hire car collection process. Customer service representatives will complete the necessary arrangements quickly and efficiently so that drivers can continue their onward journey as soon as possible.
One-Way Car Hire
With Enterprise's one-way car hire option, you can head off from Heathrow Airport with your newly rented car and return it to any of the hundreds of other Enterprise branches around the country.
This is much more convenient as you may be leaving from another airport or only need a car for part of your trip. With one-way car hire you don't need to come back to the airport to return your car, you can leave it at any Enterprise branch along your route. You also save time and money on the extra car hire hours required to return the car. Learn more about our one-way car hire service.
A Wide Range of Vehicles to Hire
Enterprise has an extensive range of vehicles in all sizes and price ranges, from modern, fuel-efficient minis and compact vehicles with low running costs to mid-sized economy cars and full-size saloons.
SUVs and people carriers are ideal for larger groups or families, especially those with luggage. Car hire customers will find the perfect vehicle to suit their preferences in the modern, comfortable and reliable selection of cars at London Heathrow.
Driving Information at Heathrow Airport
From Heathrow, central London is as little as 30 minutes away by car in light traffic. If driving to the centre, consider leaving as early as possible at peak periods. Be aware that you will probably need to pay the congestion charge so, if you are trying to get to the other side of London, taking the M25 outer ring road is probable a quicker and cheaper option than driving through the centre.
The M25 is easily accessed from Heathrow and intersects with all the main motorways heading throughout the country so, whatever your destination, you can be on your way in good time.
Attractions around Heathrow
If you are staying around Heathrow your hire car will give you easy access to visit the nearby towns of Staines and Hounslow, where there is a variety of shopping opportunities, with a blend of fine restaurants and bars.
Hounslow Urban Farm is great for the whole family and has a range of exotic and farm animals that are used to visitors. Bedfont Lakes Country Park is just a stone’s throw away from Heathrow and is an ideal place to relax and unwind, with the Animal Rescue Centre proving a hit with most visitors.
Places to Visit Near Heathrow
Heathrow is ideally situated to take advantage of several attractions in the surrounding areas, and with fantastic links to all the major motorways in the area, most of them are easily and quickly reached in your hire car.
Thorpe Park is just 15 minutes from Heathrow Airport, so make use of your car hire by taking the whole family on the quick drive to this popular amusement park. With over 30 rides and attractions, including no less than five exciting and hair-raising roller coaster rides, Thorpe Park is family fun guranteed.
Just east of Heathrow lies Windsor Castle, the world's largest and oldest still-to-this-day-occupied castle, belonging to the Royal Family. Eton College, where a large percentage of British Prime Ministers were educated, is just a short drive from here, too, and is worth a visit.